Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing or using Qenetex ("Platform"), operated by X Corp, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform. X Corp is incorporated in the United States with headquarters at 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
2. Eligibility
- You must be at least 18 years old (or the legal age in your jurisdiction)
- You must not be a resident of a sanctioned country or restricted jurisdiction
- You are responsible for ensuring that your use of the Platform complies with all applicable laws in your jurisdiction
- The Platform does not provide services to residents of the United States where prohibited by state law
3. Platform Services
The Platform provides an AI-driven algorithmic trading service. Users may deposit cryptocurrency into pooled trading accounts managed by automated trading systems. The Platform executes delta-neutral and other algorithmic strategies across multiple cryptocurrency exchanges.
The Platform is not a registered securities exchange, broker-dealer, investment advisor, or money transmitter. We do not provide financial, investment, tax, or legal advice.
4. Account Registration
You must provide a valid email address and create a secure password. You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access. The Platform reserves the right to suspend or terminate accounts at its sole discretion.
5. Deposits & Withdrawals
5.1 Deposits
The Platform accepts cryptocurrency deposits only. Deposits are allocated to pooled trading accounts. There is no minimum holding period unless otherwise specified.
5.2 Withdrawals
You may request withdrawal of your principal and accrued profits at any time. Withdrawal processing times depend on blockchain network conditions and internal risk checks. The Platform may delay withdrawals that trigger AML/fraud review procedures.
5.3 Fees
The Platform may charge performance fees on trading profits. Fee schedules are displayed in your dashboard. Blockchain network fees (gas) for withdrawals are borne by the user.
6. Risk Acknowledgment
Cryptocurrency trading involves substantial risk of loss. Past performance is not indicative of future results. You acknowledge and accept:
- The value of your deposited assets may decrease, including total loss
- Algorithmic trading strategies may underperform or fail
- Exchange failures, hacks, or regulatory actions may impact funds
- Cryptocurrency markets are highly volatile and largely unregulated
- Smart contract and technical risks exist in DeFi interactions
For full risk details, see our Risk Disclosure.
7. Intellectual Property
All content, code, algorithms, designs, trademarks, and data on the Platform are the property of X Corp or its licensors. You may not copy, modify, distribute, reverse engineer, or create derivative works without prior written consent.
8. Prohibited Conduct
- Using the Platform for money laundering, terrorism financing, or any illegal activity
- Creating multiple accounts to circumvent limits or restrictions
- Attempting to exploit, hack, or interfere with Platform operations
- Submitting false, misleading, or fraudulent information
- Using bots, scrapers, or automated tools without authorization
- Depositing funds from stolen, sanctioned, or illicit sources
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, X CORP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE PLATFORM.
The Platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
10. Indemnification
You agree to indemnify and hold harmless X Corp, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the Platform or violation of these Terms.
11. Governing Law & Disputes
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in San Francisco, California, under the rules of the American Arbitration Association.
12. Modifications
X Corp reserves the right to modify these Terms at any time. Material changes will be notified via the Platform or email. Continued use after modifications constitutes acceptance of the updated Terms.